Reminders and notifications (Matters)
Cubed has a series of automated notifications and reminders generated by the system to ensure seamless communication and task management throughout the lifecycle of a Matter.
These notifications are designed to keep all relevant parties, including lawyers and business users, informed about Matter updates and risks, ensuring timely communication, completion and effective oversight of legal matters.
Matters
| Notification Type | Trigger Event | Recipient | Frequency | Purpose |
| Matter Acknowledgement | Upon submission of a new legal matter | To: The Requestor | One Time | Confirm receipt of a new Matter, provide the matter number, and advise that the matter will be assigned |
| Matter Assignment | Upon the Matter being assigned to a lawyer |
To: The Requestor CC: The Assigned Lawyer |
One Time |
Advise that the matter has been assigned and to whom. NB, this email is triggered when a matter is re-assigned as well. |
| Matter Flagged At Risk | Upon the Matter being flagged as At Risk |
To: General Counsel CC: The Assigned Lawyer |
One Time | Advises that the matter has been flagged as at risk and requests assistance from the GC to report/mitigate the risk. |
| Matter Closed | Upon the Matter being closed |
To: Requestor CC: The Assigned Lawyer |
One Time | Advises that the matter has been closed. |
| Matter Reopened | Upon the Matter being reopened |
To: Requestor CC: The Assigned Lawyer |
One Time | Advises that the matter has been reopened |
| Upcoming and Overdue Matters | Every Weekday if the user has open matters that are overdue or due in the next 2 days | To The Assigned Lawyer | Daily (Mon-Fri) | Advises a list of matters that are overdue or due in the next 2 days |